Least Matthias Kruger was active as the Managing Director of independent consultancy firm in Munich, where built for example, the ADAC, O2 Germany and EMC2 on his many years of experience in management and sales. My new role at YouCon opens up great possibilities. The company can look back on many successful implementations of SAP BCM in Austria and Germany. These include the Austrian social security system, the Vienna Business Agency, OSRAM and the Wurth AG. Europapier was SAP BCM at several locations in Austria, the Czech Republic, Hungary and Poland implements for OSRAM we’re currently even in China “, Matthias Kruger reported. Now the aim is to convince German companies of the advantages of the communication solution. I’m sure that we will follow a sustainable growth in Germany.” The IP-based software solution SAP BCM provides all functions for the contact channel cross-business communication and replaced the parallel operation of insulated telephone systems.
A seamless connection between different functions and departments due to the interconnection of different locations and communication channels fixed network, mobile telephony, E-Mail, fax, SMS and Instant Messaging -. Companies can merge staff into virtual units and thus increase the quality and efficiency of communication. Because SAP only standardized BCM interfaces used can the solutions just with SAP CRM, SAP ERP, and other systems to be linked. About the YouCon EDV Dienstleistungs GmbH: The IT service provider with headquarters in Vienna focused on its solutions on the interaction between humans and technology. This applies to the integration of VoIP software into existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product is the in-house Myrmex”this internally as well as in the supporting outsourcing use.
The wide range of means full product solutions from a single source for individual tasks. Since 2007 the company service partner of SAP. Due to the proven cooperation, SAP for YouCon has as a central sales and integration partner opted for the all-IP solution SAP business communications management (BCM). SAP BCM is used as a versatile platform in contact centers and daily business communication. Since 2011, YouCon official trade distribution of SAP is BCM in Germany. The company was founded in Vienna under the name PC fix IT in 2006 by Managing Director Peter Kugler, who a few years later gave the company its name. In 2008, YouCon won the prestigious Constantinus Award and was nominated for the Austrian State Prize. Due to the successful development and rapid growth have been in the year 2010 larger premises in the sixth district involved. Only a few months later, in January 2011, YouCon could announce also the opening of a branch office in Munich. Through these and other measures, the company will continue its expansion outside its home market. Among the current customers of the YouCon GmbH under the other the main Association of Austrian social insurance, Europapier, OSRAM, Zitec, the Vienna Business Agency, the pharmaceutical salary Fund for Austria and the Medical University of Vienna. Contact: YouCon EDV Dienstleistungs GmbH 1060 Vienna Ochid Hofgasse 26 Tel: + 43 (1) 33 44 0 44 E-Mail: Internet: