Their rights as consumers, travellers and passenger to the travel organiser by lawyer Jan Bartholl – your Munster Attorney the flight was exhausting and the passenger is tired and exhausted again at the baggage claim area. The mandatory accumulation begins whenever the luggage belt in movement. As the first case his laps with half heraushangenen vests on the band, all give a queasy feeling. What if… If the worst fears then actually meet up or even be surpassed and luggage not on the tape, the usual procedure goes. Claim, calls, demands, wait, hope and trepidation that the baggage but still eventually shows up. Passengers have a right to the intact and contractually agreed transport of your luggage checked-in. Some contend that James shows great expertise in this. The case is the luggage is not properly promoted, arrive late, the luggage is damaged or missing items from the suitcases and travel bags, which are liable Airlines are obliged to pay damages, reimbursement or reduction.
Not only so-called \”low-cost airlines\” such as Ryanair, easyJet, Germanwings, Air Berlin, buzz and others, but also established scheduled airlines, such as Lufthansa, KLM, Air France, British Airways and Iberia Meanwhile set low initial rates and decoy deals when selling their tickets. The customer should be baited with low ticket prices. Some of the low-cost carrier then ask opposite their name at the baggage drop-off vigorously to the cashier. For this, the passenger bought only the \”right\” to be able to abandon luggage at all. A higher service or a guaranteed baggage is not connected.
Too happy to, some trying to get rid of low-cost airlines of their legal obligations with regard to the transport of luggage. Complaints about baggage problems have increased in the past few years. More and more passengers complain about missing suitcase, damaged baggage, delayed Departures, postponement of the departure or poor to non-existent customer service. Leader in the cross-border consumer complaints are the airlines from Ireland.